Shipping policy

Processing Time:
Orders are processed within 1–3 business days. You will receive a confirmation email once your order has shipped.

Shipping Methods & Delivery Times:

• Standard Shipping (Australia Post): 3–7 business days

• Express Shipping (Australia Post): 1–3 business days

Delivery times are estimates and may be affected by public holidays, postal delays, or remote locations.

Shipping Costs and Packaging:
Shipping costs are calculated at checkout. Some items include free shipping, which will be indicated on the product page. Orders are carefully packaged to ensure they arrive safely.

Tracking:
A tracking number will be emailed to you once your order has shipped.

Lost or Damaged Items:
If your order is lost or damaged during shipping, please contact us at suntribeessentials@gmail.com. We will assist you in resolving the issue with the carrier.

International Shipping:
At this time, we do not offer international shipping.